Q. I get a "Bad Referrer" error or "London Perl Mongers" error when attempting to use Standard Order Form page 2, Quick Order page 2, Old-Style Order System, Price Match Request etc forms on this site.

A. Like many websites, to work this website you must have your 'referrer' header turned on. This is sometimes removed by privacy packages such as Norton Internet Security, but is required by web sites that transmit email to prevent spam attacks. For the order process to work, this 'referrer' header must be turned on - by doing this, your privacy while using the GoldStar site will not be affected. 

Users of Norton Internet Security 2003/4 should read this article for help with adjusting the settings for your 'referrer' header. Users of Norton Internet Security 2002 should read this article - you should allow permissions for www.goldstarstockists.com and secure6.easyspace.com when adjusting the program settings.

IMPORTANT: If you have entered an order and got as far as the second page (this is where it asks you to confirm your name and email address) please send us an email by clicking here giving your name and postcode, we will then email you back with a copy of the order within 24 hours.

Please note, we are not responsible for the content of external sites.

We are thankful to Hornby Hobbies for identifying this problem, which also affects their site.